Refund policy
Last updated: 08/09/2025
Thank you for shopping with Outchase. We value your trust and want you to feel confident in your purchase.
Refund Eligibility
- Refund requests are accepted within 48 hours of purchase.
- To qualify, the item must be unused, in its original packaging, and in the same condition as received.
- After 48 hours, all sales are considered final and non-refundable.
Shipping Costs
- Customers are responsible for covering all shipping costs associated with returning an item.
- Shipping fees are non-refundable. The refund will apply only to the product price (excluding original and return shipping).
How to Request a Refund
To initiate a refund within 48 hours of purchase, please contact us with your order details:
- Email: outchase.2024@gmail.com
- Tel: +41 79 857 49 84
Policy Changes
We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon posting to our website.