Shipping policy
Last updated: 08/09/2025
Thank you for shopping at Outchase. We’re committed to delivering your order quickly and safely.
Processing Time
- All orders are processed within 1–2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- You will receive a confirmation email once your order has been processed and shipped.
Shipping Rates & Delivery Estimates
- Shipping charges are calculated and displayed at checkout.
- Delivery times vary by region:
- Switzerland: 2–4 business days
- Europe: 2–8 business days
- Asia: 3–14 business days
- North America: 3–7 business days
- Oceania: 4–10 business days
- Estimated delivery dates will be provided at checkout and in your shipping confirmation email.
Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a Shipment Confirmation email with tracking details.
- Tracking numbers are usually active within 24 hours.
Damages or Lost Packages
- Outchase is not liable for products that are damaged or lost during shipping.
- If your order arrives damaged, please contact the shipping carrier directly to file a claim.
- Please keep all packaging and damaged items to support your claim.
International Shipping
- We proudly ship worldwide.
- Delivery times and costs vary depending on the destination and will be calculated at checkout.
Questions
If you have any questions about shipping or your order, feel free to reach us at:
- Email: outchase.2024@gmail.com
- Tel: +41 79 857 49 84
